AI Transformation
The Hidden Risk in Buying AI Tools
AI tools are entering organisations faster than most procurement systems were designed to handle. A team finds a useful product, tests it for a few days, and sees that it saves...
AI Transformation
AI Transformation Is a Myth?
A few months ago, the CEO of a mid-sized company stood in front of his staff and announced a "major AI transformation." The company bought licenses for a few popular tools, ran a...
AI Transformation
When AI Gets It Wrong
Somewhere in a nonprofit office, between two meetings, a social worker opens an AI tool to write up a monthly donor report a little faster.
AI Transformation
AI transformation pilots fail at the handover, not the demo
Most nonprofit AI pilots I see are not badly chosen. They are badly handed over. The demo goes well because the person running it built it. They know which prompts work, which...
AI Transformation
What a governance policy for AI should not try to cover
A board asks for an AI policy. Someone finds a template. The template has thirty clauses and covers model training, biometric data, and automated decisionmaking with legal effect...